Virtual receptionist for small business
A virtual receptionist answers your phone remotely, greets callers in your company name and books or transfers. It is a step up from voicemail, and a step below a full-time hire. Here is what virtual receptionist services do, how they price, and when a text-based system makes more sense.
Virtual receptionist services: what you get
A remote team answers with your greeting, follows a script you approve, takes messages, sometimes books appointments and transfers urgent calls. Quality depends on how well they learn your services.
Virtual receptionist pricing
Most plans charge by minutes or calls per month, with overage fees. A busy season can double the bill. Ask about after-hours coverage, bilingual support and what happens when a call exceeds the script.
When a text-based system is enough
For home-service businesses, many callers just want to know if you can come, when, and roughly how much. A text within a minute, then the AI receptionist by text on Growth, handles those at a flat price, and leaves a written record of every request.
Essential $499/month, or Growth $1,999/month with managed ads and Google profile. Prices in USD, plus applicable sales tax. See both plans