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The complete system from $499/month

A Canadian CRM for small businesses

A CRM has one job: no customer falls through the cracks. This one fills itself, replies within a minute and follows up for you. Built in Canada, set up for you.

Version française

A small business CRM, not a sales-team CRM

Well-known CRMs are built for salespeople who live in them all day. In a small service business nobody has that time: the owner is on a job. So the CRM has to do the work itself: reply, follow up, remind, ask for the review.

CRM with no data entry

A missed call, a text, a website form: each creates its own file with the number, the message and the source. The pipeline shows new requests, quotes sent and jobs won.

Canadian details, already handled

GST, HST or provincial tax on invoices, local phone numbers, and for Québec businesses, French texts and provincial rebate programs in quotes.

Essential $499/month, or Growth $1,999/month with managed ads and Google profile. Prices in CAD, plus GST/HST. See both plans

CRM questions

What is the best CRM for a small business?

The one your team actually uses. A CRM that needs data entry is empty after three months. A good CRM for a service business fills itself: every call, text and form creates its file.

Is there a Canadian CRM?

Crescendo is built in Québec, with Canadian sales taxes, Canadian phone numbers and Eastern time support, in English and French.

Is there a free CRM?

Several CRMs have free tiers. They store contacts but do not text back missed calls or follow up quotes for you. Crescendo is not free: it does that work.