Systems for physiotherapy and chiropractic clinics
In physiotherapy and chiropractic, revenue comes from the full treatment plan, not the first visit. The patient who feels better after three sessions often stops early, and the slot stays empty.
Keeping the patient to the end of the plan
The next session is booked before the patient leaves, and each one gets a reminder the day before. Recurring sessions can be scheduled at once for the whole plan, and a patient who dropped off a year ago receives a reactivation message.
New patients from insurers and doctors
A patient referred by their doctor, or covered by insurance, often calls several clinics. The first to answer wins. The missed call gets a text asking which body area and coverage, and offers a first assessment.
Reviews that reassure
Someone in pain looks for a clinic where others got better. The review request goes out at the end of the treatment plan, when the patient has seen the result.
I am not in your profession, and that is fine
I will not pretend to know your field better than you do. What I know is the mechanics that break the same way everywhere: the call nobody answers, the follow-up that never happens, the appointment that slips. I fixed them in my own business.
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