Systems for psychology clinics
The person who calls a psychology clinic has often taken weeks to decide. If they reach voicemail, they do not always leave a message, and they do not always call again.
A gentle, fast first reply
The missed call gets a short, kind text confirming the request was received and offering to choose a time to be called back. No questions about the reason for consultation by text.
Fewer lost slots
A last-minute cancellation leaves a paid, empty slot. The reminder the day before cuts forgetting and nudges anyone who cannot come to say so in time.
Clinical notes never go through Crescendo
Crescendo does not replace your notes software. It answers first requests and handles appointments and reminders, and that is all it sees.
I am not in your profession, and that is fine
I will not pretend to know your field better than you do. What I know is the mechanics that break the same way everywhere: the call nobody answers, the follow-up that never happens, the appointment that slips. I fixed them in my own business.
Essential $499/month, or Growth $1,999/month with managed ads and Google profile. Prices in CAD, plus GST/HST. See both plans